This July/August (2008)
issue of the
Harvard Business Review
has a short report on an
unusual study that, in
its very design is
fascinating, but its
conclusions are even
more striking and run
counter to traditional
views of masculinity and
its relationship to
leadership. The study,
conducted by Drs. Robin
Ely and Debra Meyerson,
professor and assoc.
professor, respectively,
at the Harvard Business
School, was a
longitudinal study of
offshore oil rig
roughnecks and
roustabouts and their
learning, with
experience, to becoming
leaders and team members
in the context of this
very tough, dangerous
work. We all know, us
couch potatoes, that
these kinds of guys are
depicted in ads as the
strongest and manliest
of the manly, whether
that image is used to
sell trucks, beer, or
aftershave. How do they
behave and change in the
context of their real
work?
Well, Ely and Meyerson
discovered that these
oil platforms have, over
15 years, "jettisoned
their hard-driving,
macho culture in favor
of an environment in
which men, (ed- while
focusing on the mission
and mutual wellbeing),
admit when they've made
mistakes" and explore
the possible causes in
themselves or in their
environment; "they
appreciate each other
publicly and routinely
ask for help." They
shifted their focus from
being masculine (which,
I think they didn't
really need to worry
about) to such goals as
safety, co-worker
wellbeing, and improved
job effectiveness. Wow!
This profound shift
began at the top and
eventually created a
cultural change where
men were not afraid to
be open to new
information (even if it
contradicted their
opinions), admit when
they were wrong, or that
they were having trouble
with some challenge and
needed help. They
learned that their macho
behavior got in the way
of their effectiveness,
including leadership.
"The ones who excelled
were the mission-driven
guys who cared about
their fellow worker,
were good listeners and
willing to learn." The
company's accident rate
declined by 84% over
that time while
productivity,
efficiency, and
reliability "increased
beyond the industry's
previous benchmark."
However, there were
unintended effects.
These are what intrigued
me. The men's
willingness to "blow
their image" and
sacrifice it to the
truth in order to do
something well
"profoundly influenced
their sense of who they
were and could be as
men" observed the
authors. In trying to be
"men" previously (and
prove themselves) they
had been endangering
themselves, their fellow
workers and their
effectiveness. By
focusing on and being
open to truth in light
of their mission, and on
their fellow workers
they increasingly
excelled where it
counted.
This lesson in the
power of an
organizational culture
that strives to combine
the key virtues of
truth-seeking (an
attribute of integrity),
excellence (another
attribute of integrity),
and respect (an
attribute of compassion)
with humility is deep.
Everything begins with
core values, what we
deem virtues, and
profoundly affects
organizational
performance, including
employee growth and
sense of well-being. As
a friend of mine says,
"Culture eats strategy
for lunch."
But for me there is one
other insightful
discovery in this
constellation of
character or attitude
attributes with which
these guys perhaps would
not immediately identify
(at least until they
understood). It occurs
when these attributes
are blended in an
individual. The Greeks
applied the word
praus or prautes
to a war horse that was
well trained and capable
of responsive and
reliable performance in
the heat of battle, a
horse big and powerful
yet reliably responsive
& obedient to his rider
under chaotic and
dangerous conditions.
That word is translated
meekness, of all
words, in the English
Bible, a word we
profoundly misunderstand
and have a hard time
visualizing. Yet it is
held up as a vital
virtue. I wish there was
a different word; it is
so misunderstood. I've
been searching for a
contemporary practical
illustration; I think I
now may have found one.
The men possessing these
attributes truly
represent the original
actual intent of that
word - teachable
strength and competence
under self control for a
higher reason, in their
case the mission,
safety, and their fellow
workers. It might be
difficult to find a more
dramatic
personification: a
tough, strong, dirty,
thoughtful, teachable,
off-shore oil roughneck
focused on mission,
fellow workers, and
safety. Rather
startling, isn't it?